Simple + Intuitive
product must be easily understandable and navigable to ensure low interaction cost for our participant.
Informative + Meaningful
design process must be collaborative to ensure product functionality and information is representative of needs.
How might we co-design an inclusive solution that streamlines how our participant engages with people and hearing aid technology?
"Solve for one, extend to many"
- Microsoft, Inclusive Design
This is a key inclusive design principle that lead the team to focus on creating an inclusive solution entirely with and for our participant and other seniors with severe hearing loss, with recognition of potential for universal benefit.
Our participant was very receptive to the idea of creating a mobile application and education cards, giving design recommendations to refine our initial mockups.
Participant Ideas: Geotagging Feature
- Ability input sub-tags within a primary tag for greater flexibility.
- Ability to adjust volume within geotags.
- Option to mute within geotags.
Participant Ideas: Education Cards
- Keep cards in both digital and physical format, need flexibility dependent on situation.
- Keep card content easily digestible and engaging, it is difficult to implement general accommodations.
- Can base copy around Lynne Lim Hearing Centre PDF
“...people may start to understand, pay attention, and see how noise is difficult.”
Based on my research synthesis, I identified six key tasks our participant may want to complete through a design. To accomplish these tasks, I proposed centering on a mobile application and education cards with the included features:
Users may create customized location tags that automatically adjust hearing aid volume and program frequency for more efficient, smooth engagement in daily social interactions.
Users can share a website link to hearing loss education cards help others build their capacity to empathize and accommodate.
Allows users to easily mange hearing aid settings and connect to available devices via Bluetooth to engage with the IoT in a simple, unified manner.
Users can connect with hearing aid specialists for firmware + program adjustment remotely for a more equitable, convenient interaction.
Initial Wireframes + Storyboarding
I created a series of lo-fi mockups and storyboards which I presented to our participant during our co-design session to spur discussion, refine, or pivot from.
I created a design system to ensure a consistent, efficient, and accessible design before jumping into higher fidelity mockups.